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Hallo, ich habe einen Mini-PC mit Pentium J4205. (CSL- Computer Der Mini-Er läuft unter Win 10 - 64 Home. Mit allen aktuellem Updates. Aktuelle Treiber von Intel für den HD 505 Grafikchip (Incl. Audio) wurden aufgespielt.
Das System hat Tonaussetzer. Diese kommen in unregelmäßigen Abständen. Mal nach 30-40 Sekunden, dann wieder einige Minuten keine. Die Aussetzer dauern nur 1-2 Sekunden. Danach läuft der Ton wieder normal. Die Aussetzer kommen bei allen Medien. Musikdateien (MP3, allen mir vorliegenden Viedoformaten. Egal welche Auflösung. Also DVD, Bluray, UHD)
Habe Windows bereits 3 mal neu aufgesetzt. Und danach die aktuellen Treiber frisch aufgespielt. Nur die Treiber. Und VCL Media Player. Sonst nichts. Die Aussetzer erscheinen jedesmal aufs neue. Es sieht so aus, dass diese Nach Neustart langsamer kommen als nach 1-2 Stunden Spieldauer.
Der Ton wird über HDMI an einen Pioneer-UHD Receiver VSX-832 geleitet. Ton gibt der Receiver direkt aus (5.1) Videosignal wird an einen Samsung 82Zoll durchgeschleift.
Hat einer irgendeine ´n verdacht was diese Aussetzer auslöst.
Danke
Lothar
Der Mini-PC:
Mini PC - CSL Narrow Box Ultra HD Storage Line Pentium / Win 1063149239,90 EUR239,90 EUR - Prozessor: Intel® Pentium® J4205, 4× 1500 MHz, 4x 2600 MHz Intel® Burst Frequenz
- Arbeitsspeicher: 4 GB DDR3-RAM
- 1. M.2 SSD: 240 GB SSD Kingston A400 (500 MB/s | 350 MB/s)
- 1. Festplatte: 32 GB eMMC SSD-Speicher
- Grafik: Intel HD Graphics 505 (CPU integrated) mit Intel® Quick Sync Video, VGA, HDMI
- Betriebssystem: Windows 10 Home 64Bit + Installation
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What graphics driver version do you have installed (check Apps and Features)? The latest available from Intel is DCH version 26.20.100.6890, which you can download from here: https://downloadcenter.intel.com/download/28816/Intel-Graphics-Windows-10-DCH-Drivers?product=96552.
Hope this helps,
...S
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Hello LAlb0,
If you need further assistance, please let us know.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello LAlb0,
If you need further assistance, please contact us back.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello LAlb0,
Thank you for your response.
To better assist you, we would like to gather the following information:
1. Please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread to check your system configuration.
1. Download the Intel® System Support Utility and save the application in your computer.
2. Open the application and click "Scan" to see system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
3. To save your scan, click Next and click Save.
2. Have you tried connecting the unit to another device (e.g. speaker, TV, monitor) to check if the issue persists?
3. Have you tested other HDMI* cables? Are you using adapters?
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello LAlb0,
If you need further assistance, please let us know.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello LAlb0,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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