Help with drivers for HD Graphics 4400? Not validated for my computer and nothing on manufacturer's website!

[ELang2]

Hi all,

I am having a problem installing the necessary driver for the HD 4400. It tells me each time "The Driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer". The driver which the "Intel Driver Update Utility" tells me to install is located here: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23714 Download Center

I went to the manufacturer's website for my product (Asus Q501LA) located here: http://www.asus.com/us/supportonly/Q501LA/# support_Download http://www.asus.com/us/supportonly/Q501LA/# support_Download

however there is no graphics driver available. I REALLY need to install this driver because Windows 8.1 will not install without it!

Thanks!

[Kevin_M_Intel]

Hi Ewlang,

I am sorry you are having problems but let me help you.

Please try this driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23714 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23714

If you get a notification message during the installation, it indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer.

You may try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Here is the zip version of the video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23714 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23714

[ELang2]

Hi Kevin,

This was the driver I have been trying to install but unsuccessfully because the manufacturer blocks it...

[Kevin_M_Intel]

If you tried the manual driver installation and it did not work, my recommendation is to contact the Computer Manufacture directly for them to provide the driver designed specifically for your computer.