Hi all, In advance, I really appreciate your help.
I have a serious speaking impediment and use a Dynavox tablet which had Win7 32. I went to Microsoft's Windows 10 upgrade for assistive technology users. The initial download page said the tablet had everything necessary to proceed. So I did, and I know Win 10 is on it now since it said the download was successful and it welcomes me as a Dynavox user, which did not happen with Win7. Now Win 10 won't start. I get BSOD with message : stop code - video tdr failure(igdkmd32.sys). I've researched and find this is an Intel driver issue because the graphics card for Win7 doesn't work with later versions of Windows. I found out that Intel last month released a new graphics driver that I think may solve the problem. The driver is : Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40] Version: 22.214.171.12401 (Latest) Date: 8/12/2016. Available Downloads : Windows 7, 32-bit* Windows 8, 32-bit* Windows 8.1, 32-bit* Windows® 10, 32-bit*.
Questions : I think if I use a bootable USB to roll back to Win7 32 bit and update the old driver to this new one it would allow me to get a Win 10 that works. What is the method for doing this with a bootable USB and is this what I should do? What data do I put on this USB?
And how do I update the driver? I have this that I downloaded but not sure how to use it successfully :
Application (.exe) Intel(R) Graphics Installer 112 MB (118,000,136 bytes)
Is there anything else I need to do?
Thanks everyone. Much appreciated!
Intel® Atom™ Processor D2500/D2700/N2600/N2800 Series with Intel® Graphics Media Accelerator 3600/3650 November 2011 (32-bit) Cedarview
Hello Daidala ,
The latest driver that you saw 126.96.36.19901 it's a generic driver and it doesn't support the graphic adapter on your tablet.
The latest driver that I saw on Intel's support webpage that support your graphic adapter unfortunately is only for windows 7 32 bit: https://downloadcenter.intel.com/product/65926/Intel-Graphics-Media-Accelerator-3600-Series Downloads for Intel® Graphics Media Accelerator 3600 Series
Unless there isn't another driver, that Intel has hidden somewhere, for windows 10 I am afraid that your tablet can not be updated to windows 10.
Sorry, but your tablet is not supported on Windows 10 (or 8.1, or 8).
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products