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How can I find updated information about the encoding capability of a graphics card?

yoe
Beginner
195 Views

Recently, I developed a program that does not perform well (image quality after coding) on Intel UHD graphics 620. I don't know whether the updated driver has solved this problem. Where can I see the driver's optimization or update information for the encoder SDK?

 

 

driver version: 27.20.100.8729, thank you.
 

 

 

 

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2 Replies
Alberto_R_Intel
Moderator
181 Views

yoe, Thank you for posting in the Intel® Communities Support.


In reference to your question, we will do further research on this matter in order to provide the most accurate response to your inquiry. As soon as I get any updates I will post all the details on this thread.


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
154 Views

Hello yoe, I just received an update on this matter.


After reviewing the case, we determined that in order for us to provide the most accurate assistance on this subject, we have two options available:

 

If you are using the Intel® Media SDK, then please, visit, sign in and submit your inquiry for support via Software.intel.com, using the following link:

https://software.intel.com/content/www/us/en/develop/tools/support.ht


And if you are not using the Intel® Media SDK, the best thing to do then will be to visit, sign in and submit your inquiry in our Intel® Developer Zone website for further assistance using the link below:

https://community.intel.com/t5/Media-Intel-oneAPI-Video/bd-p/media-products


Regards,

Albert R.


Intel Customer Support Technician



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