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Hi @pentium3
Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you.
In order to assist you, can you please help us with the following information:
- What game are you trying to play?
- Download and install the Intel®️ System Support Utility (Intel®️ SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". Click on "Next", save the report and attach it to your response.
Best regards,
Carlos L.
Intel Customer Support Technician
Hi @pentium3,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.
Best regards,
Carlos L.
Intel Customer Support Technician
