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I am using a HP Envy with a Intel(R) HD Graphics 620 display. I am wanting to have 3 displays, please help e.g. laptop and 2 monitors

JPark175
Beginner
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6 Replies
AlHill
Super User
120 Views

You need to contact HP for assistance with what their laptop supports.

 

Doc

 

JPark175
Beginner
120 Views
Wanner_G_Intel
Moderator
121 Views

Hello JPark175,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, we would like to have more information about your system configuration such as the computer model, OS version, etc. 

 

Please generate the following reports and attach them to this thread.

 

  • Intel® System Support Utility (Intel® SSU) 

 

  1. Intel® SSU Download link
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

  • DxDiag
  1. Go to Start > Run or Windows Key + R.
  2. On the Run prompt, type "dxdiag" then click OK.
  3. On the DirectX Diagnostic Tool window, click on Save All Information.
  4. Browse to a folder, type in a filename then click Save.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
121 Views

Hello JPark175,

 

If you need further assistance, please let us know. We will be glad to assist you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

JPark175
Beginner
121 Views
Wanner_G_Intel
Moderator
121 Views

Hello JPark175,

 

Thank you for your response.

 

We will close this inquiry. If you need further assistance, please post a new question. We will be glad to assist you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

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