Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22724 Discussions

I am using remote desktop protocol (RDP) to connect to my work computer from home. I am trying to run an application (ArcGIS) but I get the following error: "LoadLibrary Failed with error 87: The parameter is incorrect."

ERami18
Beginner
‎04-09-2020 01:26 PM
1,887 Views

The software website indicated that it could be a video cared conflict and that a work around would be to disable the Intel Video card on my laptop, forcing it to use the video card on my work computer. Is this recommended or is there another solution?

0 Kudos

Link Copied

1 Reply
AlHill
Super User
‎04-09-2020 02:11 PM
1,805 Views

When you use RDP, you are using the Microsoft Remote DIsplay Adapter, not Intel or nvidia or AMD.

 

Doc

 

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.