What is your OS? Be specific. If Windows, is it Windows 10 64-bit or 32-bit? If Windows 10 64-bit, then your drivers are 64-bit. If Windows 10 32-bit, then your drivers are 32-bit.
Windows 10 Home with digital key. two options to install on new disk. 32 0r 64 bit. 32 was the only one that would install. but I have reloaded a few times off of the flash drive and it seems that the files are somewhat different now than first preview
yes sir. 32 or 64 bit. but as a digital copy from 3rd party outlet store the product only had one key and its considered 2 separate OS. somehow or another I had 64bit programing incorporated which leaves my system as an unlicensed mess. I restored to a previous date. thankyou for your help. I need to look into this more. have a good day
it was a purchase at a large supplier. the flash drive I believe somehow was introduced to the double click virus. a am awaiting contact information to advise all with content rights that my data is going to be accessed to contain it within my pc
Make sure you have a backup of your data. Do a custom install and delete ALL partitions on your OS drive, then install on the new empty partition. If it asks for a key, skip. You can always add a valid key later. Then, once the new OS boots, do a windows update.
If you have questionable 3rd party software, do not install it. Run your clean system and note the results.
not as easy as I thought it would be. I apareantly need iso? and trying to delete all on my hard drive and format isn't possible. system has hidden the drive. gave my hard drive and cd rom the same boot address. 0.. where 000000 should be 000007 turned off my file history and removed switch from control panel. and when I looked to update driver for hdd it shows my intel graphics driver as the primary with no problems. and my entire system is on shadow copy
All you need to do is to make a USB stick (8gb or greater) on the Microsoft link I provided.
Frankly, it sounds like you have a really disorganized, unmaintainable system. If you have a virus, as you think you do, you need to backup your data (big USB sticks are cheap). Delete all partitions on the drive, and do a clean install. Get a second HDD if you must.
I think you are over-complicating this whole issue. It is very simple:
These are the basic steps. How you painted yourself into this corner is beyond me, and perhaps that is why you are having so much trouble.
Sit back, have a beverage of your choice, think about what you are going to do, do not take any short cuts, and take your time. If you screw up, start over and do not make that mistake again. Do not start using any 3rd party AV programs, any registry cleaners, or any other such garbage.
What do you mean "hidden". Where did "format" come from? I said nothing about format.
Did you make the usb stick as I said?
Did you boot the usb stick and select "custom" as I said?
If you did, you would see the partitions.
If you did not, then you are not following instructions.
There is nothing in your entire post that indicates you should be getting help here. You have a windows installation problem, which is best supported by Microsoft.