Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
17647 Discussions

I don't know what graphics driver to install

User1577931599694463
498 Views

I can't run a game I want to play, because it says my graphics driver is outdated. When I go to

 

https://downloadcenter.intel.com/product/80939/Graphics-Drivers

 

and try to download a driver for my computer it tells me that my system doesn't meet the minimum requirements. Which driver do I download? Here is my system info:

 

https://paste.ubuntu.com/p/q5M8pzVx4S/

0 Kudos
5 Replies
AlHill
Super User
285 Views

You install the driver provided by HP for THEIR LAPTOP.

 

Go to the HP support site for their laptop.

 

Doc

 

LeonWaksman
Super User
285 Views

Your Windows is outdated. You have version 1903 installed. The latest Windows version is 1909. So, update Windows first. The graphic driver you have installed now is version 20.19.0015.5070. This is the correct driver version released by HP for your laptop and Windows 10 64 bit 1909. https://support.hp.com/us-en/drivers/selfservice/hp-stream-14-ax000-laptop-pc/12499221

 

Leon

 

 

User1577931599694463
285 Views

I will try updating my computer and get back to you on whether it works or not. Thanks.

Lewis-H
New Contributor I
285 Views

Please share your system configuration, So that I can suggest you drivers which are compatible with your system.

 

--

Lewis

LeonWaksman
Super User
285 Views

Hi @Lewis-H​ ,

Press on the second link in his post and you will see his laptop configuration: https://paste.ubuntu.com/p/q5M8pzVx4S/

 

Leon

 

Reply