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I keep getting error code 1000 on new intel graphics driver

AceAltais
Beginner
271 Views

I keep getting that the download of the new driver is failing to download unexpectedly with error 1000 but i know i am up to date. Can someone please help me so my download can happen?

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VonM_Intel
Moderator
189 Views

Hi AceAltais,

Thank you for posting in our Community. I understand you’re encountering Error Code 1000 when attempting to download the latest Intel® Graphics driver, especially when you know your system is already up to date. Don’t worry, I’ll do my best to help get this sorted out. To assist you better, may I please confirm a few details?

  • Are you downloading the driver through Intel® Driver & Support Assistant (IDSA) or manually from the Intel® Download Center?
  • Could you share the exact driver version number you’re trying to install?
  • Please let me know your operating system version (for example, Windows 11 24H2, Windows 10 22H2, etc.).
  • If possible, could you attach a screenshot of the error message or the installation log file from IDSA?

  • Have you already tried restarting your system or clearing the temporary download cache before reattempting the installation?

Additionally, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue.


Have a nice day!

 

Best regards,

Von M.
Intel Customer Support Technician

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AceAltais
Beginner
175 Views
Apologies for taking your time! The issue resolved itself this morning Thank you however for reaching back out to assist me.Have a wonderful day.
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VonM_Intel
Moderator
135 Views

Hello AceAltais,

Thank you for the update. I’m glad to hear that the issue has resolved itself. It’s no problem at all, we’re always happy to assist. Thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. Since the thread is now solved, I will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel


Have a nice day!

 

Best regards,

Von M.
Intel Customer Support Technician

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