Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22972 Discussions

I uninstalled my Intel HD graphics 4000 and try to re-install, but its said access was denied (I am the admin)

DYu12
Beginner
‎01-16-2015 03:33 AM
2,278 Views

Yesterday, my laptop was updated by the Windows Update, when I got up today morning, I can't any program related to direct x, then I found that my laptop can't recognize my Intel graphic adapter, so I tried to re-install it.

I tried everything I found on the internet, like Intel Driver Update Utility, AlienRespawn etc.All failed.I don't want to re-install my windows system, what can I do?

I downloaded the drivers from the Intel support center and it said create ICCS service fail. And still my computer can't recognize the graphic adapter.

Preview file
19 KB
0 Kudos

Link Copied

1 Reply
Jose_H_Intel1
Employee
‎01-19-2015 01:05 PM
1,400 Views

You may want to try with Windows* System Restore to a point when the issue was not present or uninstalling current drivers and installing the drivers provided by your system manufacturer.

http://www.intel.com/support/graphics/sb/CS-034574.htm Graphics Drivers — Uninstalling the Intel® Graphics Driver and Intel Display/HDMI Audio Driver

Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.