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I5-13600k Integrated Graphics Issue: Unable to Output 60Hz on LG OLED G3

InDaJungle
Novice
5,276 Views

I recently purchased an LG OLED G3 TV and am experiencing issues with my current setup. Here are the details:

CPU: i5-13600k (31.0.101.5081/31.0.101.5122 WHQL Certified)
GPU: None (Integrated graphics)
Motherboard: Gigabyte Gaming Z790 X AORUS (BIOS v. F8)
HDMI Cable: FIBBR 8K HDMI Cable 3M (Certified 48Gbps Ultra High Speed HDMI 2.1 Cable)

Issue:

I am encountering stuttering when playing movies from my PC to the TV. In my troubleshooting efforts, I discovered that maybe help me if i set at 120hz but i found out that I cannot set the display to even 60Hz. Even when using an HDMI 2.1 cable capable of 8K@60Hz, my integrated graphics seem limited seems that dont output above 60hz through hdmi.

Troubleshooting:

Attempted to set the display to 4K 120Hz, but it seems the integrated graphics + motherboard HDMI do not support this, so then i tried to output 60hz.
In Windows display settings, I can only choose a maximum of 30Hz, and the option is not available in display adapter properties unless I reduce color depth from 10 bits to 8 bits.

Questions:

Is it normal for integrated graphics to be limited to 30Hz without a dedicated GPU?
Are there specific settings or configurations I might be missing that would allow me to output 60Hz without a dedicated GPU?
Any insights or suggestions would be greatly appreciated. Thank you in advance for your assistance!

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1 Solution
MUC
Valued Contributor III
5,201 Views

Gigabyte Z790 GAMING X AX (rev. 1.x) Specification:

 

MUC_3-1702686994638.png

 

 

This HDMI port can operatie at a maximum bandwidth of 18 Gbps via Transition-minimized differential signaling (TMDS) protocol. 

 

  • 4K @ 60 Hz RGB 4:4:4 8-bit = 18 Gbps
  • 4K @ 30 Hz RGB 4:4:4 12-bit = 13.37 Gbps
  • 4K @ 60 Hz YCbCr 4:2:0 12-bit = 13.37 Gbps
  • 4K @ 60 Hz RGB 4:4:4 12-bit = 24.06 Gbps = NOT possible
  • 4K @ 60 Hz RGB 4:4:4 10-bit = 20.05 Gbps = NOT possible
  • 4K @ 60 Hz YCbCr 4:2:2 12-bit = 17.82 Gbps = possible in terms of bandwidth but not supported by Intel hardware. However, the so-called chroma subsampling in 4:2:2 is not common. You don't really need this. If you want to read pixel-perfect text, choose 4:4:4 with a low refresh rate or with 8-bit color depth. If you want to watch videos with HDR and 60 Hz, then choose YCbCr 4:2:0 12-bit.

 

MUC_2-1702686428297.png

 

  • If you want to keep RGB for 60 Hz, you need to reduce the Color Depth to BPC_8.
  • If you prefer watching movies and media, you can reduce the Color Format to YCBCR_420 and keep higher bit depth.

 

High bit depth and RGB at the same time with 60 Hz is not possible due to lack of bandwidth via HDMI 2.0 (TMDS).

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13 Replies
Jocelyn_Intel
Employee
5,251 Views

Hello, @InDaJungle  

 

Thank you for posting on the Intel® communities.  

 

I understand that you are having issues with 8k resolutions and stuttering.

 

I will do my best to assist you here, however, please be aware that the resolutions not only depend on the graphics card capabilities, but they are also related to the bandwidth, all resolutions need an approximate bandwidth to work and this depends on the version of the display port used (HDMI, DisplayPort, etc.), resolution, refresh rate, etc. 

 

  1. Does this issue happen on another monitor? Please try another display to confirm. 
  2. What is the specific TV/display model? 
  3. Please attach the following reports to have more information about your system: 

Intel® Graphics Command Center (IGCC) 

Steps to get the report: 

Go to Intel Graphics Command Center. 

Click on the "?" Icon or the "Support" tab on the left bar. 

Go to the "System Diagnostic" Tab. 

Click on the "Generate Report" option. 

 

Intel® System Support Utility (Intel SSU) 

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file. 

 

PD: As this is related to Graphics, I am moving this thread to the correct forum. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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InDaJungle
Novice
5,233 Views

Hello Jocelyn M.,

I appreciate your prompt response and willingness to assist.

Regarding your inquiries:

1. and 2. The shuttering issue is specific to movies with movement landscapes and occurs solely on my LG OLED G3 TV connected via HDMI. My primary monitor is a KTC H27T22.

3. I have attached the requested reports from Intel Graphics Command Center (IGCC) and Intel System Support Utility (Intel SSU) for your review.

To provide context, I initially experienced stuttering issues in movies, attributing it to the OLED technology's instantaneous response time. In an effort to resolve this, I explored the option of utilizing LG's TruMotion by switching the TV to 4K 120Hz. Regrettably, I discovered that outputting 120Hz at 4K resolution through HDMI with Integrated Graphics and this specific motherboard model is not supported.

However, I expected at least an additional option for 60Hz, yet the maximum I can output is only 30Hz. I'm perplexed as to why I cannot achieve 60Hz, especially when attempting to maintain a 10-bit color depth. Currently, I can only achieve 60Hz by downgrading the TV's output color depth from 10 bits to 8 bits.

Is it not feasible to output 4K 60Hz with integrated graphics at 10 bits color depth?

I would greatly appreciate your insights on this matter. If you need any further information or clarification, please feel free to ask.

Thank you for your ongoing assistance.

InDaJungle_0-1702681673327.pngInDaJungle_1-1702681700817.png

 

Best regards,

Christos

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MUC
Valued Contributor III
5,202 Views

Gigabyte Z790 GAMING X AX (rev. 1.x) Specification:

 

MUC_3-1702686994638.png

 

 

This HDMI port can operatie at a maximum bandwidth of 18 Gbps via Transition-minimized differential signaling (TMDS) protocol. 

 

  • 4K @ 60 Hz RGB 4:4:4 8-bit = 18 Gbps
  • 4K @ 30 Hz RGB 4:4:4 12-bit = 13.37 Gbps
  • 4K @ 60 Hz YCbCr 4:2:0 12-bit = 13.37 Gbps
  • 4K @ 60 Hz RGB 4:4:4 12-bit = 24.06 Gbps = NOT possible
  • 4K @ 60 Hz RGB 4:4:4 10-bit = 20.05 Gbps = NOT possible
  • 4K @ 60 Hz YCbCr 4:2:2 12-bit = 17.82 Gbps = possible in terms of bandwidth but not supported by Intel hardware. However, the so-called chroma subsampling in 4:2:2 is not common. You don't really need this. If you want to read pixel-perfect text, choose 4:4:4 with a low refresh rate or with 8-bit color depth. If you want to watch videos with HDR and 60 Hz, then choose YCbCr 4:2:0 12-bit.

 

MUC_2-1702686428297.png

 

  • If you want to keep RGB for 60 Hz, you need to reduce the Color Depth to BPC_8.
  • If you prefer watching movies and media, you can reduce the Color Format to YCBCR_420 and keep higher bit depth.

 

High bit depth and RGB at the same time with 60 Hz is not possible due to lack of bandwidth via HDMI 2.0 (TMDS).

InDaJungle
Novice
5,176 Views

Hello MUC,

I appreciate the time and effort you took to break down the possibilities and limitations, making it easier for me to navigate the configurations.Thank you for sharing your knowledge!

Maybe i should consider a gpu as a next upgrade.

 

Regards

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InDaJungle
Novice
5,132 Views

I'm attempting to enable TruMotion to enhance the smoothness of movies. However, the TruMotion option appears to be greyed out. I've tried changing the input from PC to HDMI, but the issue persists.

The only method I've found to enable TruMotion is by turning off HDMI Deep Colour through the TV menu. However, this results in the TV resolution reverting to Full HD instead of 4K.

Is there a recommended solution or workaround that allows me to enable TruMotion without sacrificing the 4K resolution?

Thank you once again for your ongoing assistance.

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MUC
Valued Contributor III
5,098 Views

Please turn this OFF within your TV settings:

 

MUC_0-1702765703858.png

 

Setting HDMI External Input

 

If necessary, you can adjust the image with this afterwards:

 

MUC_1-1702765754506.png

 

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InDaJungle
Novice
4,993 Views

Hello,

Let me make an overview:

 

From Intel command center: RGB (8 bits 23,98hz)

From LG menu:

4:4:4 Pass trhough OFF + HDMI deep colour 0FF = 4K (Trumotion is available)

4:4:4 Pass trhough OFF + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour OFF = 4K (Trumotion IS available, but i cannot choose de jutter level, its only on or off)

 

From Intel command center: RGB (10-12 bits 30hz)

4:4:4 Pass trhough OFF + HDMI deep colour 0FF = force to FullHD (Trumotion is available)

4:4:4 Pass trhough OFF + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour OFF = 4K (Trumotion IS available, but i cannot choose de jutter level, its only on or off)

 

From Intel command center: YCbCr 4:2:0 (8 bits (no 10 or 12 bits available) 50hz (not 30hz available))

4:4:4 Pass trhough OFF + HDMI deep colour 0FF = 4K (Trumotion is available)

4:4:4 Pass trhough OFF + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour OFF = 4K (Trumotion IS available, but i cannot choose de jutter level, its only on or off)

 

From Intel command center: YCbCr 4:4:4 (8 bits 23,98hz)

4:4:4 Pass trhough OFF + HDMI deep colour 0FF = 4K (Trumotion is available)

4:4:4 Pass trhough OFF + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour OFF = 4K (Trumotion IS available, but i cannot choose de jutter level, its only on or off)

 

From Intel command center: YCbCr 4:4:4 (10-12 bits 30hz)

4:4:4 Pass trhough OFF + HDMI deep colour 0FF = force to FullHD (Trumotion is available)

4:4:4 Pass trhough OFF + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour ON = 4K (Trumotion NOT available)

4:4:4 Pass trhough ON + HDMI deep colour OFF = force to FullHD (Trumotion IS available, but i cannot choose de jutter level, its only on or off)

 

The ideal scenario for me is to have:

RGB (10-12 bits 30hz)

4:4:4 Pass trhough OFF + HDMI deep colour 0FF = force to FullHD --> 4K (Trumotion is available)

and NOT 

RGB (8 bits 30hz)

4:4:4 Pass trhough OFF + HDMI deep colour 0FF = 4K  (Trumotion is available)

 

BUT it forces the resolution to 1920x1080 WHEN i choose 10bits on RGB. Why i cannt have this to 4k even if it's 30hz and not 60 or 120hz. Am i missing something here?

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MUC
Valued Contributor III
4,951 Views

I can offer the following check test. The TV here is an LG OLED65G39LA, the source is a NUC11TNKv7.

 

When the LG TV is set to HDMI Deep Colour ON, it sends these capabilities via EDID: 4K120 444 FRL6 DSC DV HDR10 HLG.

 

4K120resolution and refresh rate
444colour model
FRL6available bandwidth Fixed Rate Link 6 (48 Gbps HDMI 2.1)
DSCDisplay Stream Compression
DVDolby Vision
HDR10High Dynamic Range according to SMPTE ST.2084
HLGHybrid Log Gamma, an HDR transfer function that provides BT.2020 colorimetry without metadata

 

When the Game Optimiser is activated, you can add VRR (Variable Refresh Rate) and ALLM (Auto Low Latency Mode).

 

So with your source device you can achieve a maximum of 594 MHz TMDS (HDMI 2.0). I can see on my TV that with 4:4:4 Pass Through = OFF the options for TruMotion are available:

 

MUC_1-1702849462041.png

 

The green is the signal diagnosis of the HDfury VRROOM, which is arranged here between source and sink.

 

In any case, setting HDMI Deep Colour to OFF is not an option. In this case, the TV sends via EDID that it accepts a maximum of 297 MHz TMDS (HDMI 1.4). That's not enough for your needs. But you may have to ask Gigabyte which iGPU capabilities are actually provided by the motherboard. They design the signal path from the processor to the port. So it may be that not every theoretical mode (according to the processor specification) actually arrives at the port. We've already seen this in a more serious form here. For the DisplayPort output, this also applies to your motherboard, because the i5-13600K could actually provide DisplayPort 1.4a HBR3 (8K). But for some reason Gigabyte decided not to offer this to the customer.

 

MUC_2-1702850039390.png

DisplayPort version 1.2 = HBR2.

MUC
Valued Contributor III
4,856 Views

You can still try

InDaJungle
Novice
4,798 Views

I've achieved success in unlocking the TruMotion effect on my LG OLED G3 TV. Surprisingly, the breakthrough occurred while experimenting with the game mode settings, toggling between on/off, and adjusting other settings like ALLM/VRR. I can't pinpoint any specific changes I made this time compared to previous attempts. It just became available, much to my pleasant surprise! 😛

Currently, the TruMotion setting is configured at RGB 10 bits, HDMI Deep Colour ON, 4K resolution, and 23.98Hz refresh rate.

On a related note, I attempted to install a previous version of the graphics driver, but it proved uncooperative. Oddly, the Gigabyte Center displayed the 4577 version of the drivers instead of the 3302 version provided on Gigabyte's official site. Even if i downloaded the file from giagabyte's site and unistall the current driver, it continues to go instantly to the 4577 version.

My question pertains to why my HDMI port defaults to Full HD resolution when HDMI Deep Colour is turned off on 10bits. This occurrence seems puzzling to me, and opened a ticket with Gigabyte, I'm still awaiting resolution.

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MUC
Valued Contributor III
4,784 Views

That's a good question. The HDMI specification in version 1.4 would explicitly allow 4K to 297 MHz TMDS.

 

MUC_0-1703017226280.png

 

But EDID always contains several so-called blocks. If only “Block 0, Base EDID” is parsed from the source, 4K will not appear there. “Block 1, CTA-861 Extension Block” contains the Video Identification Codes (VIC) shown above. In principle, this would only be possible via RGB with 8-bit, otherwise 297 MHz would be exceeded. YCbCr 4:2:0 is not supported in 297 MHz mode. Therefore, chroma subsampling can only be applied in conjunction with 50/60 Hz.

 

You've considered using a dedicated graphics card. With one of these cards you would have complete freedom in video signal configuration via the Nvidia control panel:

 

GeForce RTX 3050 WINDFORCE OC V2 8G

GeForce RTX 4060 WINDFORCE OC 8G

GeForce RTX 4060 OC Low Profile 8G

 

These cards are small, cheap, quiet and have two HDMI ports. They also offer true HDMI 2.1 Fixed Rate Link (FRL) Physical Layers (PHY) that can operate the LG G3 at 4K 120 Hz RGB 4:4:4 10-bit HDR.

InDaJungle
Novice
4,766 Views

Your expertise has proven invaluable, and I'm genuinely grateful for the time you've taken to assist me. I'll certainly keep thread in the loop, especially if Gigabyte comes through with any useful or informative responses to my queries.

On a related note, I've been contemplating the idea of a dedicated graphics card for potential improvements, particularly in terms of HDMI 2.1 capabilities and MadVR tone mapping. While not an immediate priority due to my usage for office work and an HTPC, recent discussions have piqued my interest. I'm considering the possibility of acquiring an RTX 4070, especially after potential announcements of new graphics cards (price drop for rtx 4070), like the Super 4070, from Nvidia in January. But on the other hand considering as an overkill, i havent decided yet 😛

By the way, I'm also wondering if a 750W power supply would be sufficient for an RTX 4070.

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MUC
Valued Contributor III
4,753 Views

You're welcome! According to the GPU database at TechPowerUp, a 700W power supply is suggested for the GeForce RTX 4070 Ti SUPER.

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