INTEL ARC B580 Newest Drivers

[BrandonHaumaha]

 ALL OF THESE DRIVERS DO NOT WORK WITH STREAMLABS OR ANY OTHER RECORDING SOFTWARE FOR RECORDING GAMEPLAY MAJOR FRAMEDROPS INTEL DOESNT SEEM TO HAVE A FIX!

[DhannielM_Intel]

Hi BrandonHaumaha,

Thank you for posting in the community. I have a few questions that need clarification. Please answer the following:

1. When reverting or updating the driver, are you using the "clean installation" option?
2. You mentioned other recording applications—could you list the ones you've tried?
3. Do the frame drops affect only one specific game, or do they occur in other games as well?
4. Have you used Display Driver Uninstaller (DDU) when reverting or updating the driver?
5. Are you using the default settings in all the recording applications you've used?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file with all your system information. Follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi BrandonHaumaha,

I wanted to check if you've had a chance to review my previous response regarding the questions related to your issue. At your earliest convenience, please share your answers with me.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi BrandonHaumaha,

Since I haven't heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician