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Intel ARC A750 Photon Elden Ring Edition consumes a lot in idle time (on the desktop)

lodf13
Beginner
247 Views

In all possible ways and with the information given to me on the Internet, they did not help me!
System: 
- R5 3600
- GIGABYTE B450 AORUS Elite V2
- Intel ARC A750 Photon Elden Ring Edition
- Adata DDR4 32GB 3200 МГц GAMMIX D45
- Samsung SSD 970 EVO Plus 1TB
- be quiet! SYSTEM POWER 10 750W

When the system starts, the temperature is already 50-54 Consumption is 39-43 w and it's all on the desktop.


Please help me

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4 Replies
ACarmona_Intel
Moderator
127 Views

Hello lodf13,


Thank you for posting in our communities.


For a possible solution, please check and follow the troubleshooting steps outlined on this link:

 

If the issue persists, please let me know so I can further investigate our issue.


Best regards,

Carmona A.

Intel Customer Support Technician


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lodf13
Beginner
86 Views

This solution did not help me and is completely ignored by the video card Could you help me figure this out, what could be the problem?

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ACarmona_Intel
Moderator
59 Views

Hello lodf13,


Thank you for your update and cooperation.


In order for me to deeply investigate our issue, please generate an SSU report to help me analyze the configuration of your system.


To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send me the generated SSU.txt file.


Best regards,

Carmona A.

Intel Customer Support Technician


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lodf13
Beginner
45 Views

Мне это удалось.

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