Intel Arc 31.0.101.4664 Known Issues

[Batfink]

Hi Intel, 

Do you have a list of known issues by your driver dev team as I can see a lot of posts going round in the data gathering loop which wastes a lot of time for your end users.

I can see these issues across the forums that don't seem to be publicly acknowledged and thought it useful (especially new intel arc owners who only know the latest driver update) to list them outright ..

Display port monitor ID broken on driver 31.0.101.4664 - this causes the driver to fail to automatically set the native display resolution (causing blank screen on some monitors or lower resolutions on others).
- Switch back to previous drivers

Acer Intel cards latest firmware bundled in the 4664 release seems to affect the fan power curve causing it to ramp up and down jarringly.  
- Google adjusting fan power curve some report adjusting in the intel app to work.

Affinity Software V1 fails to load whilst hardware acceleration is enabled (OPENCL).  V2 works.
- Disable hardware acceleration for now - you can google affinity text file to edit in appdata or upgrade to V2 at a cost.

Elite dangerous odyssey crashing on planetary generation 
This was fixed in the recent 4664 release but due to the severe other issues I have had to roll back to previous release, again breaking the game.

These issues should be flagged front and foremost to new users as known issues - and to add hope that it is being actively worked on and better still not waste hours trying to troubleshoot a graphics program like affinity !.  

Thank you for the hardwork on the drivers - I think the cards and platform will live and die by the quality of the drivers at this stage - people won't want to risk their hard earned money unless its openly discussed with the public and intel devs - we want you to succeed after all.

- Paul

[Jean_Intel]

Hello Batfink,

Thank you for posting on the Intel️® communities. We would be more than glad to help you.

We would like to inform you that we have a list of known issues in our driver release notes, which are publicly available. Unfortunately, not all known problems are reported on the list. However, we appreciate your feedback as it helps us to improve our products and the user experience.

Best regards,

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello Batfink,

Unfortunately, we will now proceed with closing the thread since we have not received your response. Please note that we have the driver release notes, which include a list of known issues for that driver version, but not all known problems are reported on the list.

If you need more information, please submit a new question since this thread will no longer be monitored.

Best regards.

Jean O. 

Intel Customer Support Technician.

[Jean_Intel]

Hello Batfink,

We appreciate your patience. After reviewing this issue internally, we want to let you know that the best course of action is to contact Bethesda to report this issue to the game developers. All the recommendations for our products are welcome as they help us enhance the user experience.

We will now proceed to close the thread. As we mentioned, if you require further assistance, you should open a new thread, as this one will no longer be monitored by Intel.

Best regards,

Jean O.

Intel Customer Support Technician