Intel Arc A750 CS Go Valorant Diablo

[ScottGR]

Hello to everyone! I have some problem with my new graphic card ! So i have windows 10 Intel Arc A750 8gb challenger , 12 gb ram but a pure cpu intel i5 7400
So the problem is that I can’t play cs go to minimum specs but I can play Valorant with high specs and 280fps , league of legends the same on high 280fps and Diablo on high also without any problems !
So I think maybe is the broblem of some drivers ? I dont know !
I hope to replay !

Thank you 😊

[DeancR_Intel]

Hi ScottGR,

Thank you for posting in the Community!

Please make sure you provide the following basic information when reporting a bug:

1. What is the graphics driver you are using?

• Confirm you are using the latest WHQL graphics driver available (let us know the exact driver version you are using).
• A clean driver installation using DDU in safe mode is recommended. Follow this link for instructions.
• You could also test using the latest non-WHQL driver. This driver goes through all Intel quality assurance processes and is safe to use for evaluation.

Provide us with the Intel SSU report from your system.

• If you do not wish to submit the SSU report, then at least provide us with the following information about your system:
  • Graphics driver currently installed.

Best regards,

Dean R.

Intel Customer Support Technician

[ScottGR]

Hello dean ! Thanks for replying me ! I have open case with number 06428571
Check there for more details
Thnx

[ScottGR]

My friend dean I solved the problem ! I go to the store I return my graphics card and I take 4060 from envidia !
Your company has to work harder to solved the problems with the drivers !
Thanks for your support!

[DeancR_Intel]

Hi ScottGR,

This is well acknowledged. Let me know if you have other questions.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi ScottGR,

I apologize for any inconvenience you have experienced. Your feedback is important to us, and we are committed to resolving any issues you may have. I would like to inform you that we will be closing this inquiry. If you have any further questions or need additional assistance, please create a new thread.

Best regards,

Dean R.

Intel Customer Support Technician