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Hi
After more research and updating some drivers i get the results seen in the attachment...
my laptop recognizes the resolution and the second screen. BUT it fails to be viewed on the monitor. the monitor is keeping looking for new sources...
what is your guess why i dont get any picture on my monitor?
best,
david
Hello DaveP,
Thank you for posting on the Intel* Community.
To better assist you, please provide us with the below information:
Provide us with the below reports:
Intel® System Support Utility (Intel® SSU)
With the external display connected, provide the Intel* Graphics Command Center report:
>Go to the Intel Graphics Command Center
>Support
>System Diagnostic
>Generate report.
>Attach the report file.
Best regards,
Maria R.
Intel Customer Support Technician
Hello DaveP,
Were you able to check the previous post?
Let me know if you need more assistance.
Best regards,
Maria R.
Intel Customer Support Technician
Hello DaveP,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Maria R.
Intel Customer Support Technician
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