Graphics
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Intel Graphic drivers breaking sound

asabovesobelow
756 Views

Why does intel drivers for graphics ruining headphones sound? When i install drivers the sound becomes rough and harsh, why does GRAPHIC drivers affect headphones? If i uninstall drivers the sound becomes normal again.

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6 Replies
Jocelyn_Intel
Employee
734 Views

Hello, @asabovesobelow  

 

Thank you for posting on the Intel® communities. I will gladly assist you here. 

 

Please, provide us with the basic information so we can have a point of start: 

 

  1. What is the model of your graphics? 
  2. What is the model of your laptop, system or motherboard (If you have a PC desktop)? 
  3. What driver are referring to? What driver version? 
  4. Was it working before you updated the graphics driver? 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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asabovesobelow
646 Views

1. UHD 750

2. windows 10  i5-11500, motherboard tuf h570-PRO

3. i tried all drivers, and newest including beta

The sound clearly different when GPU driver is not installed. Why is gpu driver affect sound? How is that possible?

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Jocelyn_Intel
Employee
670 Views

Hello, @asabovesobelow  

 

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
630 Views

Hello, @asabovesobelow  

 

Thank you for the information provided. It shouldn't affect one thing with the other, we need more information. 

 

How are you connecting your headphones (Audiojack, Wirelessly, USB...)? 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
585 Views

Hello, @asabovesobelow    

 

We hope you are great. 

 

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
573 Views

Hello, @asabovesobelow    

 

We have not heard back from you, so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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