Intel Graphics Driver Refresh Rate Issue

[Stephen]

I've been experiencing refresh rate issue with intel graphics drivers; I noticed this issue in the beginning of this year 2025 and its still persistent till now.

I'm on the latest beta gfx_win_101.8250 driver and the issue is still there.

 What happens is very easy to replicate,

1st my monitor is a 144Hz

to replicate this issue simply select 144Hz in windows, then apply, next while the pc is not in use and it enters standby if its woken backup then you will find the refresh rate has reverted to 60Hz, to correct the issue I have to restart pc or full shutdown then switch back on.

this is annoying, and now it has gotten worse, even if the screen goes to sleep and I wake it, it reverts to 60Hz this is only with intel graphics dGPU or iGPU so i guess the issue is intel graphics driver, since this issue doesn't happen on Nvidia or AMD GPUs that I have tried this on.

[DeancR_Intel]

Hi Stephen,

Thank you for reporting this refresh rate issue with Intel graphics drivers. I understand how annoying it must be to have your 144Hz monitor constantly reverting to 60Hz after standby or sleep, especially when this requires a full restart to correct.

The fact that this issue occurs with both Intel dGPU and iGPU, but not with NVIDIA or AMD graphics, does suggest this is related to Intel graphics driver behavior during power state transitions.

To help investigate this issue thoroughly, could you please provide:

1. Intel SSU Report: Please download and run Intel System Support Utility from: https://www.intel.com/content/www/us/en/support/articles/000005511/processors.html
2. Monitor Model: What's the exact make and model of your 144Hz monitor?
3. Timeline: You mentioned this started in early 2025 - do you recall what changes were made to your system before the issue began occurring? (driver updates, Windows updates, etc.)
4. Clean Installation: Have you tried performing a clean installation of the Intel graphics driver using DDU (Display Driver Uninstaller) or Intel's clean installation procedure?

This information will help me analyze the power management and display configuration behavior causing this refresh rate reversion.

Best regards,

Dean R.

Intel Customer Support Technician