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Intel Graphics Family and gaming (Mass Effect)

idata
Employee
1,598 Views

Hello,

I've recently bought a new laptop with a graphic card Intel Graphics Family. I've already experienced some issues while playing games, but they were so minor that I haven't even bothered. All of games I have installed are old (released around year 2000), but I'd also like to play Mass Effect, which is a newer game comparing to the ones I installed.

Everytime I open menu in the game (ESC), I get this message that igdumd32.dll is missing or not functioning, with addition of these numbers - 0x53dc570, 0x53e1e00, 0x53db0c4, 0x53e1b35. I've searched the problem on the internet and it's quite common on computers with weak graphic cards. BUT - some of the people found a solution, which is simply updating or downgrading the card. I just couldn't find the one that fits mine.

My question is - do you know whether I am able to play Mass Effect with this graphic card? Or should I give up?

The laptop is Toshiba Portege Z830 (Win 7 64-bit pro), highly portable with 6gb of RAM, but simply not made for gaming. Still, I'd like to try.

I hope you can help me. (and sorry for my naive attitude! I really love Mass Effect and I want to try everything before giving up)

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Kevin_M_Intel
Employee
704 Views

Hello Joanna,

I understand you would like to know if is possible to play Mass Effect in your computer.

Based on the information about your computer technical specifications, your system has included the 2nd generation processors with Intel® HD Graphics 3000. It is important to say that this graphics controller is an onboard video controller and it makes the function of a low profile video card.

At this point, I suggest you to contact the game developer to confirm what the minimum game requirements are and to confirm if your computer has the hardware to play that game.

From our side, if you would like to download and try our latest generic driver, you can get it from the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22628&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

If during the installation of the Intel generic drivers you get this message: "driver not validated on this computer", go here for further instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Thanks.

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