Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel Graphics card 5500

MIAMI7777
Beginner
‎12-15-2020 11:21 AM
671 Views

Hi I am using a Asus laptop with an Intel 5500 graphics to edit video on Premiere pro. For a year now I receive a message that the drivers for the video card are UNSUPPORTED. 

I am not able to update gfx card, every time I try it says system is not compatible.

My laptop model is:

BIOS
Version
X555LAB.503
Date
8/4/2015
MOTHERBOARD
Manufacturer
ASUSTeK COMPUTER INC.
Model
X555LAB
Version
1.0
OPERATING SYSTEM
Edition
Microsoft Windows 10 Home (64-bit)
Version (Build)
2009 (10.0.19042)

 

 

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n_scott_pearson
Super User
‎12-15-2020 05:12 PM
660 Views

What driver package are you trying to install?

...S

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