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rried
Beginner
1,034 Views

Intel HD 4000 doesnt work with Windows 10 Dell Latitude E6330

Hi,

Have a fresh windows 10 install, and the driver 10.18.10.4425 doesnt work. It says Windows has stopped this device, and no external monitors work.

Are there any drivers for this combination?

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2 Replies
idata
Community Manager
98 Views

Hello riedling,

 

 

Thank you for joining the Intel Community Support.

 

 

I would like to gather basic information about your setup. Please scan your system using the DxDiag tool. Follow the steps below:

 

 

1. In the keyboard, press WinLogo key + R.

 

2. In the Run box please type dxdiag and hit Enter.

 

3. Click on Save All Information (save it in your desktop).

 

4. Attach the report to this thread.

 

 

Also, how are you connecting the monitor(s) to your laptop?

 

Did you experience the same issues with another version of Windows and same graphics driver?

 

 

Wanner G.
idata
Community Manager
98 Views

Hello riedling,

 

 

Please let me know if you need any further assistance. I will be glad to help.

 

 

Wanner G.
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