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Intel HD 4000 driver does not sustain update

idata
Employee
1,623 Views

Okay, so this is a new laptop, and it came with Intel HD graphics 4000 with an earlier update.

So, because I had seen that the base update that the computer had came with did not allow me to hot-key rotating the screen any certain degrees, I had gone to the Intel website to find any updated drivers to my current computer.

After finding most and installing the lot of them, the most recent update for Intel HD 4000 Graphics I installed without a hitch and I had finally restarted my computer. Things went seamlessly from then on until I went to shut down my computer because I was done using it.

Then when I had come back to turn it on, I had noticed that the driver had seemingly uninstalled itself and all of its components, making me reinstall and still obtain the same results. I would restart after installation, then the next shutdown or restart, the driver would uninstall. So I've been recently just reinstalling many a times, and having gotten sick of it, come here to hopefully find a solution.

In short, my Intel HD 4000 Graphics driver, when updated, uninstalls itself after the second shutdown, and all of its components are gone. Please help me figure out how to sustain the changes made to the driver.

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Allan_J_Intel1
Employee
531 Views

Hi,

If you already downloaded the latest graphics drivers off Intel web site 9.17.10.2875, make sure your computer is not a switchable graphics computer; this means your system may have Nvidia or ATI card to work in conjunction with the Intel graphics.

If your system is switchable, Intel drivers won't work for your machine and you will need to contact your computer manufacturer to get customized drivers for your computer model.

See here for more information:

http://www.intel.com/support/graphics/sb/CS-031103.htm?wapkw=switchable+graphics http://www.intel.com/support/graphics/sb/CS-031103.htm?wapkw=switchable+graphics

Thanks

Allan.

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idata
Employee
531 Views

Hi,

I also have the same issue and i dont have any other Graphic card installed. i have an i7 3770K. i installed Hitman Absolution and could not play the first time. Then i updated the drivers and voila the game started working. for days i was thinking what could go wrong bcoz i could play all other latest games like far cry 3 and assassins creed 3 for that matter. but then i turned off my pc and turned it on after some time. then the game stopped working. please help me out.

Thanks

Roshan.

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