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Intel HD 4400 graphics driver causing flickering in fullscreen DX9 games

Pete_L_
Beginner
1,874 Views

Hello,

 

I have an HP laptop (15-u011dx) with an Intel i7-4510U CPU and Intel HD 4400 integrated graphics with the latest drivers (https://downloadcenter.intel.com/download/28662/Intel-Graphics-Driver-for-Windows-15-40-?product=814...). However, with these drivers, playing some games in fullscreen at any resolution with v-sync turned off causes the screen (mostly the top half or 1/3rd of it) to flicker. Known affected games are StepMania 5.0.12, GT Legends, Half-Life 2, and The Hidden (an HL2 mod). Since all of these titles use DirectX 9 and this issue does not happen on newer titles such as Fortnite or Overwatch, I believe that this is an issue with how the driver handles DX9 content. I understand that DX9 is quite outdated, but many older, popular titles such as the aforementioned Half-Life 2 use it. I would like to be able to enjoy these older titles with my preferred settings with as little graphical glitches as possible. Please let me know if you are planning on fixing this issue.

 

Thank you,

Pete

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9 Replies
Alberto_R_Intel
Moderator
1,378 Views

Hello Pete L., Thank you for posting in the Intel® Communities Support.

 

Just to let you know, the DirectX* versions supported by Windows* 10 are DirectX* 11.3 and 12. The Intel® HD Graphics 4400 controller works with DirectX* 11.1. Based on that fact, it is expected for the games not to run properly since they are not fully compatible with the platform where you are running them, there is no issue, it is a compatibility problem between hardware and software, you will be able to confirm that information in the links below:

https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx

https://www.intel.com/content/www/us/en/support/articles/000005524/graphics-drivers.html

 

So, in order to try the play the games without the flickering problem, there is a workaround and some suggestions for this scenario that you will find in the following link:

https://www.intel.com/content/www/us/en/support/articles/000030981/graphics-drivers.html?_ga=2.20643...

 

There is no official statement provided by Intel® informing that there will be new graphics driver releases for the Intel® HD Graphics 4400 controller.

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

Pete_L_
Beginner
1,378 Views

Thanks, but playing around with the compatibility settings didn't solve the flickering issue. I read somewhere that installing the newest Windows 7/8 drivers with compatibility mode set to Windows 7 or 8 on the installer .exe could possibly fix this, but I can't find the link. I'm sticking to these drivers for now: https://downloadcenter.intel.com/download/27414/Beta-Intel-Graphics-Driver-for-Windows-10-and-Window...

 

Thanks,

Pete

Parapele
New Contributor I
1,378 Views

Hello Pete. You can try WineD3D For Windows, this is wrapper that retranslates DX calls to OpenGL. You need latest Pre-Vulkan 4.5 version. As readme in archive says: copy d3d9.dll, libwine.dll and wined3d.dll in the game's executable directory. Now game will send OpenGL calls to driver, and maybe it will handles them better. I hope it helps you.

Pete_L_
Beginner
1,378 Views

Thanks. I might look into this, but the thing is, for games that can be run in OpenGL mode (such as StepMania 5), the flickering issue goes away, but I get lower FPS. I believe that this solution/workaround might result in even lower FPS. I'm sticking to these drivers for now: https://downloadcenter.intel.com/download/27414/Beta-Intel-Graphics-Driver-for-Windows-10-and-Window...

 

Thanks,

Pete

Alberto_R_Intel
Moderator
1,378 Views

Pete L, You are welcome, thank you for letting us know those results, we are sorry to hear the issue persists after testing the compatibility tool.

 

At this point, the next thing to do will be to get in contact directly with the developers of the game or with Microsoft* for them to be aware of this scenario and to verify if they have additional suggestions for this matter.

 

StepMania 5.0.12:

https://www.stepmania.com/forums/news/show/62828

 

GT Legends:

https://help.steampowered.com/en/wizard/HelpWithGameTechnicalIssue?appid=44690

 

Half-Life 2:

https://steamcommunity.com/app/220/discussions/

 

The Hidden:

http://www.hidden-source.com/downloads.htm

 

Microsoft Support:

https://support.microsoft.com/en-us

 

The content on the above site is not controlled by Intel®. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

Alan_J_T
New Contributor I
1,378 Views

It happens turn V sync on and problem solved is called tearing as to many FPS for refresh rate

POran
Beginner
1,378 Views

I have the flickering problem too but it doesn't matter windowed or full screen. For me only Fallout 4 has no problems. If I run ''flickering'' games with integrated graphics (intel), the flickering is gone, but on lower settings.

Alan_J_T
New Contributor I
1,378 Views

Flickering is a bit generic for a description. But i want you to try something. When it starts to flicker go to All Settings,Display, Advanced Display Setting, Display Adapter Properties. Once there Select monitor Tab select 30 Hertz then select Apply flicker should stop if it dose set Monitor back to normal Hertz and select Apply. Normal is normally the highest number in the drop down box.

 

I have found that doing this stops mine for doing it.

 

My PC specks are

 

PC specks are 

 

Intel® NUC 

Intel Core i7-8809G 3.1GHz (up to 4.2GHz Turbo)

2x 16GB DDR4 2400+ SODIMMs

Radeon RX Vega M GH 1063-1190MHz GPU, 800MHz Memory 4GB

512 GB M.2 SATA SSD Operating System and Apps

1TB M.2 SATA SSD Windows Apps and Games

4 TB External Hard drive USB-C for Steam Games, Photos and Back up files

Integrated Wifi Intel® Wireless-AC 8265 + Bluetooth 4.2 

 

Using a Kogan 46" Smart 4K TV running at 3480x2160 @ 60 Hertz

POran
Beginner
1,378 Views

Yes I know this fixed the issue for many but mine is a notebook and doesn't have that tab in control panel just the 3d settings. I'll make another topic with some videos.

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