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Intel HD 5500 driver win64_15.40.5171 wont install

New Contributor I

Acer Aspire E5-573G-52G3


Currently  I have Intel from 2017 installed.


I have tried 15.40.5171 from .exe and by zip going thru update driver with "have disk" selecting inf. file, Windows just sits there saying its installing the driver then times out.


I put in microsoft display adapter driver and tried updating that way, same thing, times out.


I tried uninstalling the intel display adapter and  installing .5171  it wont install.


I had to use system restore to get 20.19.4703 back in. Acer is not using proprietary Intel drivers, the driver on Acer site is like 2015 and standard intel dch driver , the laptop has been updated once to 2017 driver some time ago , yet the 2020 driver . 5171 wont install.




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