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AOffi
Beginner
1,071 Views

Intel HD Grafikchip 630 und Photoshop 2019 Bug

Weiss jemand mit welche treiberversion Photoshop läuft?

ich hab mehrere versucht eine ging jetzt weiss ich nicht mehr welche

mit der neuesten treiber stürzt photoshop ab

0 Kudos
4 Replies
idata
Community Manager
112 Views

Hello official,

Thank you for posting.

Please, let us know more information about this matter. See below.

  • Could you please let us know the driver version you are running? Go to Device Manager> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
  • Provide your computer model.
  • Did the crash start with the new version of Photoshop?

Amy C

Intel Customer Support Technician

Under Contract to Intel Corporation

AOffi
Beginner
112 Views

the newest version driver intel graphikchip 630 and photoshop 2019 not run

idata
Community Manager
112 Views

Thanks /thread/130120 official, I understand the issue you are reporting.

With the information requested before I can proceed to take a closer look to this matter.

If you need further assistance let us know

Amy C

Intel Customer Support Technician

Under Contract to Intel Corporation

idata
Community Manager
112 Views

/thread/130120 official,

 

 

If you have more questions, please let us know.

 

 

Amy C

 

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
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