Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!
16849 Discussions

Intel® HD Graphics 3000 doesn`y recognize second monitor on thunderbolt port (mini displayport)

LSail
Beginner
628 Views

Hi, I've a Macbook pro Late 2011 with Windows 10 1903 (Nov2019). The trouble is that I cant make that the mini displayport detect the Monitor.

if I swith to Mac os, the monitor runs ok.

With a previous version of Windows 10 I can make it running, .

Can anyone give some help? o what can I do ??

I'm using the intel update drivers

I've installed the bootCamp 5 drivers installed

 

Actual driver version

Intel(R) HD Graphics 3000

 

 

 

 

Report Date: 12/12/2019

Report Time[hh:mm:ss]: 20:34:41

Driver Version: 9.17.10.4459

Operating System: Microsoft Windows 10 Enterprise(10.0.18363)

Default Language: English (United States)

DirectX* Version: 11.0

Physical Memory: 16296 MB

Processor: Intel(R) Core(TM) i5-2435M CPU @ 2.40GHz

Processor Speed: 2395 MHz

Vendor ID: 8086

Device ID: 0126

Device Revision: 09

 

 

 

 

*  Processor Graphics Information  *

 

 

Processor Graphics in Use: Intel(R) HD Graphics 3000

Video BIOS: 2098.0

Current Graphics Mode: 1280 by 800

 

 

 

 

*  Devices Connected to the Graphics Accelerator  *

 

 

Active Notebook Displays: 1

* Built-in Display *

 

 

Monitor Name: Generic PnP Monitor

Display Type: Digital

Gamma Value: 3.55

DDC2 Protocol: Supported

 

 

Maximum Image Size:

Horizontal: 11.42 inches

Vertical: 07.09 inches

 

 

Monitor Supported Modes:

1280 by 800 (58 Hz)

1280 by 800 (60 Hz)

 

 

 

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Supported

 

 

Raw EDID:

00 FF FF FF FF FF FF 00 36 7F 03 90 0E 00 00 00 

00 0C 01 03 80 1D 12 FF 2F 00 00 A0 57 49 9B 26 

10 48 4F 00 00 00 01 01 01 01 01 01 01 01 01 01 

01 01 01 01 01 01 52 1C 00 8F 50 20 2E 30 30 20 

36 00 1E B3 10 00 00 19 EA 1A 00 A0 50 20 17 30 

0C 30 43 00 00 00 00 00 00 1E 00 00 00 FD 00 00 

3C 00 E7 08 00 00 00 00 00 00 00 00 00 00 00 00 

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A0 

 

 

* Other names and brands are the property of their respective owners. *

 

0 Kudos
3 Replies
AlHill
Super User
373 Views

Your HD3000 graphics are not supported on WIndows 10. You are using the Microsoft generic driver which is lacking in features and functionality. There is no updated intel driver.

 

For more support, contact apple.

 

Doc

 

LSail
Beginner
373 Views

Hi Al.Hill

 

Thanks a lot !!, But I've make it running ok with a previous version/release of "windows 10", so one of the previous version of the driver should be working, The issue start when I need to reinstall "windows 10" . I don`t rememnber which version of drivers were installed or what version/release of windows 10 were on the mac..

I remember that windows 10 were updated from windows 7, and I've similar issues to get it working,

Regards

AlHill
Super User
373 Views

There is only the Microsoft generic driver.

 

Again, Apple has requested that all questions regarding its platform be directed to apple support.

 

Doc

 

Reply