Intel HD Graphics 4400 color flickering

[LBrin]

Hi everyone,

I'm having some serious issues with the Intel HD Graphics 4400 driver and was wondering if anyone here knows how to solve it or can tell me what is the reason for the problem.

The Problem:

Colors are displayed wrong and flicker/change randomly, especially the live tiles in Windows 10 start menu differ from tile to tile and flicker. Also the text in Edge browser is displayed too dark to read and wbpage text is in parts displayed blurry. Also the headers in Windows Explorer flicker and alter color randomly between black and grey. (see screenshots)

I've installed the latest version 15.40.22.4424 of the Intel HD Graphics 4400 driver (https://downloadcenter.intel.com/product/81497/Intel-HD-Graphics-4400-for-4th-Generation-Intel-Core-Processors Drivers & Software) on Windows 10 Home System. The laptop is the Lenovo Yoga 2 Pro with Intel Core i7-4510U (http://shop.lenovo.com/us/en/laptops/lenovo/yoga-laptop-series/yoga-laptop-2-pro/# tab-tech_specs Lenovo Yoga 2 Pro Multimode Ultrabook | Multimode Laptops & Ultrabooks | Lenovo US). I tried to install older versions of the driver but the problem remains.

If I deinstall the Intel Driver in the Device Manager and the graphic card is recognized as Microsoft Basic Display Adapter the issues disappear. Of Course it's not an option to simply stay with the Microsoft Basic Display Adapter, because a lot of basic functions won't be available (no correct scaling of many windows, no option to shut down into sleep mode, no adjustment of screen brightness, etc.). What also might be a hint to the problem is that since the issues accured the Task Manager displays the Windows Shell Experience Host constantly using around 200MB of the RAM.

Please help me to fix this issue!

Thank You a lot in advance!

[idata]

Does this happen with your system manufacturer driver? If not, I suggest reinstalling your system manufacturer driver as it is the proper driver for your system.

Please be aware that Intel provides generic versions of drivers for general purposes. Your computer manufacturer may have altered the features, incorporated customizations, or made other changes to your driver. We strongly recommend installing the original driver from your computer manufacturer. If you prefer to try the Intel generic driver try uninstalling the driver; please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver Once the driver is uninstalled, reinstall the Intel driver manually, see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1* Note: Once you install the "generic" driver you will overwrite any customizations your system manufacturer made to the driver specific for your system model. Regards, Ivan

[LBrin]

Thanks for Your reply!

Yes, sadly it does also happen with the system manufacturer driver!

I just tried once again to install the official driver from the manufacturer (http://support.lenovo.com/de/de/products/laptops-and-netbooks/yoga-series/yoga-2-pro-lenovo/downloads/DS103769 Intel Graphics Driver for Windows 10 (64-bit) - Lenovo Yoga 2 Pro - Lenovo Support (DE)), but the issue is still the same as with the generic drivers from Intel (https://downloadcenter.intel.com/product/81497/Intel-HD-Graphics-4400-for-4th-Generation-Intel-Core-Processors Drivers & Software).

Below the comparision of Microsoft Basic Display Adapter and Intel HD Graphics 4400 Driver:

vision with Microsoft Basic Display Adapter:

vision with Intel HD Graphics 4400 driver:

As you can see the vision turns really bad. It's also strange that everything was working well in before, the issue suddenly appeared about one week ago. I really don't know what causes the problem...

[idata]

We have tested this driver several times and we have not experience this issue, at this point I strongly recommend contacting your manufacturer Lenovo and ask them if they can test one of these systems to see if they get the same behavior.

If the laptop is still under warranty you might need to get a replacement from them. Regards, Ivan

[idata]

Hi all,

I'm just following on this thread to ask you if your issue was resolved or if you contacted your system manufacturer to further investigate this issue. Thanks, Ivan

[LBrin]

Hi,

yes i did contact the Lenovo support, who directed me to the service contractor (Medion AG). Pretty unsurprisingly, they recommended to first reset the OS since that rules out all sofware related issues. If the issue would still be there they would offer a repair, because the laptop is still under warranty.

My problem right now is that i'm currently depending on using this computer for writing my thesis, which is why i temporarily continue to use it with Microsoft Basic Display Adapter. When i'm done with that, i will reset the OS and see if it is a hardware or software issue.

Whatever happens after the reset, i will post it here for all those interested!

[idata]

Thanks for the information you have kindly provided, it will be very much appreciated if you keep us posted with the results.

Best wishes, Ivan

[idata]

Hi,

I'm just following on this thread to ask you if your issue was resolved or if you still need further assistance. Thanks, Ivan