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idata
Community Manager
2,003 Views

Intel HD Graphics 630 Failed to update

Hi there,

I have been trying to update my Graphics Drivers for a while now but every time i attempt to install the update that is available for my Intel HD Graphics 630, it fails and then redirects me to a webpage her that tells me my computer manufacturer has customised the driver for my system. It then further suggests I contact the manufacturer to get the driver update instead.

I have had a thorough look around the manufacturer website (AsusTek) but I can't find any driver updates for Intel at all.

Is there another way I can get around this? It is urgent as my graphic drivers haven't been updated in a long while due to this issue.

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4 Replies
AlHill
Super User
133 Views

Are you a laptop or a desktop? Provide the complete model number of your system.

Do you have dual graphics?

Run this utility and attach the results. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*

Then, of of the intel support staff can help you.

Doc

idata
Community Manager
133 Views

Desktop.

-ASUSTek Computer Inc. H10M_R

-Intel Core i7-7700

Yes, Dual graphics:

-Intel HD Graphics 630

- AMD Radeon RX 560 Series

Utility results are attached.

idata
Community Manager
133 Views

Hello, Lauren.M. Thank you very much for taking the time to reach the Intel Communities Team. I will do my best to assist you further.

 

 

Let us try to install the drivers in by this method:
  1. Download the latest graphics drivers for your system by clicking on the following link: https://downloadmirror.intel.com/27847/a08/win64_24.20.100.6136.zip https://downloadmirror.intel.com/27847/a08/win64_24.20.100.6136.zip
  2. To complete the installation of the drivers, follow the steps provided in this guide: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html
Let us know how it goes.

 

 

 

Antony S.
idata
Community Manager
133 Views

Hi there Anthony,

All worked perfectly, no more notifications telling me I need to update.

Thank you sol much for your help!

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