I have recently updated an ASUS TP500LN to windows 10 and have installed all new drivers yet the laptop crashes/ turns off after a minute or so after being booted. I have reinstalled windows 4 times and tried 4 different versions of the graphics drivers (Version 188.8.131.5263, Version 184.108.40.20674, Version 220.127.116.11.4256) with all the same results. Once I disable the driver the laptop works fine. I have looked on the manufacturers website with no luck finding drivers for the laptop.
Intel HD Graphics Report
Graphics Bug Report
Image of issue
Try "other versions" listed at bottom left.
Since you have a laptop with NVIDIA Optimus technology, try different GeForce drivers as well. You are using an outdated one at the moment.
I have tested a few more intel hd graphics versions and updated my Nvidia graphics drivers, I have also tried updating my bios but haven't been able to yet. But the problem still persists I am open to suggestions and will keep trying different things in the meantime.
Hi Alberto R,
I tried updating the BIOS but the BIOS version was for a TP500LNG and mine is a TP500LN so it didn't work, and the other version for my laptop was the same so I already have the most recent. After that I kept looking around and found a forum thread that said to run the drivers for compatibility on previous versions of windows so I ran it on compatibility for windows 8 and worked for a bit longer before crashing. I then tried again later and the laptop ran for a solid 30mins (on a game) and didn't crash. A couple of hours later I try again and the laptop crashes a few minutes after boot so I disable the drivers and works again for a couple of hours before crashing. So now I think it may not be the drivers but a power issue. So I will keep trying new things and try to diagnose it and fix it. In the meantime feel free to suggest anything.
I have tried it on high performance mode with no luck. I will try on the ASUS or Microsoft support and hopefully I find a fix. If you guys wish to close this case its fine with me, thankyou for all the help.