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Intel Iris XE not supporting 5120x1440 resolution

Talderon
Novice
2,248 Views

I have looked at many older posts to get information, but with this being such a new laptop, I have not been able to find a solution that works.

Here is what I am running:

 

Laptop: E15 Gen 2 (Type 20TD, 20TE) Laptop (ThinkPad) - Type 20TD

Operating System: Windows 11 Pro (version 21H2 (OS Build 22000.652))

Graphics Card: Intel Iris Xe Graphics

Driver Version: 30.0.100.9955

Monitor: LC49G97TSSNXDC - Samsung Odyssey G9 49" Ultrawide Monitor (up to 240hz)

 

I have the latest drivers and BIOS available, so everything is updated. Right now, the max resolution is 3840x1080 and it looks like hell.

I'll be honest, this is the first time I have used and Intel graphics card (as in not getting something with an nVidia card) and I am less than impressed at this point. WHY is it so hard for a company to just add support to a resolution that it pretty standard.

Sorry, needed to vent, but this is just pain frustrating.

Thanks all!

 

0 Kudos
1 Solution
Talderon
Novice
2,227 Views

Well hell, after a reboot, 5120x1440 showed up! 🙂

View solution in original post

3 Replies
Talderon
Novice
2,227 Views

I found an updated driver: 30.0.101.1660 and no change. 😞

Talderon
Novice
2,228 Views

Well hell, after a reboot, 5120x1440 showed up! 🙂

Steven_Intel
Moderator
2,191 Views

Hello Talderon,


Thank you for posting on the Intel® communities.


We are glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. 


Since the thread is now solved, we will proceed to close it. 


Please keep in mind that this thread will no longer be monitored by Intel. 


Best regards,


Steven G.

Intel Customer Support Technician.


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