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Intel (R) HD grapics 4600 not fully compatible with Windows 10

BNobl1
Novice
50,857 Views

I have registered to receive the windows 10 upgrade in July. I have an HP pavilion 23 inch all in one with a touch screen, and Windows 8.1. I got a message from Microsoft saying that the Intel graphics 4600 device is not fully compatible with Windows 10, and I shall experience problems with my display......... This is disappointing. How will this be solved? Anybody else had this message? Any ideas welcome.

1 Solution
ROBERT_U_Intel
Employee
37,532 Views

All,, Regarding messaging from Microsoft on Intel HD4600 compatibility with Windows 10. Microsoft has released the following KB information:

Check Windows Update for an updated version of https://support.microsoft.com/en-us/kb/2952664 KB2952664 (Windows 7 SP1) or https://support.microsoft.com/en-us/kb/2976978?wa=wsignin1.0 KB2976978 (Windows 8.x) then re-check upgrade compatibility

The issue is not Intel HD Graphics drivers. The issue is with the Microsoft tool that checks system upgrade compatibility.

Thanks

Robert

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44 Replies
ENune2
Beginner
5,960 Views

Hi. Same problem here with a 5 months old brand new HP AIO. I thought that new OS's were supposed to be fully compatible with existing hardware...

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ENune2
Beginner
3,814 Views

Hi. Same problem here with a 5 months old brand new HP AIO. I thought that new OS's were supposed to be fully compatible with existing hardware...

0 Kudos
JCaya
Beginner
3,814 Views

Got the same annoying problem. I guess the 4th generation of Intel is not yet compatible to Windows 10 btw i have a Toshiba Satellite with Intel Core I5 4210u. I wish this gets a update.

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JCaya
Beginner
3,814 Views

Got the same annoying problem. I guess the 4th generation of Intel is not yet compatible to Windows 10 btw i have a Toshiba Satellite with Intel Core I5 4210u. I wish this gets a update.

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ROBERT_U_Intel
Employee
3,814 Views

All,, currently Windows 10 TP drivers for Intel HD4600 are available via Windows Update. Once Windows 10 officially launches, Intel HD graphics driver will be available on Intel Download Center and be provided via Windows Update. If you currently have Windows 10 TP installed, launch Windows Update to receive the latest drivers and OS updates.

Thanks

Robert

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ROBERT_U_Intel
Employee
3,814 Views

All,, currently Windows 10 TP drivers for Intel HD4600 are available via Windows Update. Once Windows 10 officially launches, Intel HD graphics driver will be available on Intel Download Center and be provided via Windows Update. If you currently have Windows 10 TP installed, launch Windows Update to receive the latest drivers and OS updates.

Thanks

Robert

0 Kudos
ROBERT_U_Intel
Employee
37,533 Views

All,, Regarding messaging from Microsoft on Intel HD4600 compatibility with Windows 10. Microsoft has released the following KB information:

Check Windows Update for an updated version of https://support.microsoft.com/en-us/kb/2952664 KB2952664 (Windows 7 SP1) or https://support.microsoft.com/en-us/kb/2976978?wa=wsignin1.0 KB2976978 (Windows 8.x) then re-check upgrade compatibility

The issue is not Intel HD Graphics drivers. The issue is with the Microsoft tool that checks system upgrade compatibility.

Thanks

Robert

BNobl1
Novice
3,814 Views

Thanks! Just downloaded the Windows 8.1 update KB2976978, but when I check my PC for windows 10, it is still saying I will have trouble with the Intel driver.

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ROBERT_U_Intel
Employee
3,814 Views

@ Brit45, I do not know if Microsoft has updated the KB files yet to include a resolution for this issue. You may need to try again at a later date.

Thanks

Robert

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JCaya
Beginner
3,813 Views

Hey i just fix my compatibility issue for real!!!!! I am so excited to get Windows 10. What i do is i install the update Windows 8.1 update KB2976978 then i go to task scheduler and re-run the compatibility appraiser. Follow this steps:(You should first download the update before you do this) Search for Schedule Task then in the library open Microsoft after that Windows and finally Application Experience. You will see the Microsoft Compatibility Appraiser, right click on that and click run. You will to wait for 10 minutes. After 10 minutes or on wards open again the get Windows 10 app and you should see this

you're good to go!! For more information go to this links because i get the fix here!!: http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/is-my-graphics-display-or-bluetooth-device/8583e674-b5bd-4f87-ba46-8944c03a5f85 Is my graphics display or Bluetooth device compatible with Windows - Microsoft Community

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BNobl1
Novice
3,814 Views

YES!!! My PC is now Good to Go also. Thanks everyone!!!

0 Kudos
RPaca
Beginner
3,813 Views

Brit45 wrote:

YES!!! My PC is now Good to Go also. Thanks everyone!!!

Your PC was always good to go. You just managed to stop the erronous message.

0 Kudos
ROBERT_U_Intel
Employee
3,813 Views

All,, Regarding messaging from Microsoft on Intel HD4600 compatibility with Windows 10. Microsoft has released the following KB information:

Check Windows Update for an updated version of https://support.microsoft.com/en-us/kb/2952664 KB2952664 (Windows 7 SP1) or https://support.microsoft.com/en-us/kb/2976978?wa=wsignin1.0 KB2976978 (Windows 8.x) then re-check upgrade compatibility

The issue is not Intel HD Graphics drivers. The issue is with the Microsoft tool that checks system upgrade compatibility.

Thanks

Robert

BNobl1
Novice
3,813 Views

Thanks! Just downloaded the Windows 8.1 update KB2976978, but when I check my PC for windows 10, it is still saying I will have trouble with the Intel driver.

0 Kudos
ROBERT_U_Intel
Employee
3,814 Views

@ Brit45, I do not know if Microsoft has updated the KB files yet to include a resolution for this issue. You may need to try again at a later date.

Thanks

Robert

0 Kudos
JCaya
Beginner
3,814 Views

Hey i just fix my compatibility issue for real!!!!! I am so excited to get Windows 10. What i do is i install the update Windows 8.1 update KB2976978 then i go to task scheduler and re-run the compatibility appraiser. Follow this steps:(You should first download the update before you do this) Search for Schedule Task then in the library open Microsoft after that Windows and finally Application Experience. You will see the Microsoft Compatibility Appraiser, right click on that and click run. You will to wait for 10 minutes. After 10 minutes or on wards open again the get Windows 10 app and you should see this

you're good to go!! For more information go to this links because i get the fix here!!: http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/is-my-graphics-display-or-bluetooth-device/8583e674-b5bd-4f87-ba46-8944c03a5f85 Is my graphics display or Bluetooth device compatible with Windows - Microsoft Community

0 Kudos
BNobl1
Novice
3,814 Views

YES!!! My PC is now Good to Go also. Thanks everyone!!!

0 Kudos
RPaca
Beginner
3,516 Views

Brit45 wrote:

YES!!! My PC is now Good to Go also. Thanks everyone!!!

Your PC was always good to go. You just managed to stop the erronous message.

0 Kudos
JCaya
Beginner
3,814 Views

I just saw that updating the driver may fixed the problem."In some cases, installing an updated device driver will fix compatibility problems with devices."http://windows.microsoft.com/en-us/windows/what-compatiblity-report-means?ocid=win10_auxapp_ReportCovers_%20compatibility Compatibility report for Windows 10: FAQ - Windows Help read this.

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JCaya
Beginner
3,814 Views

I just saw that updating the driver may fixed the problem."In some cases, installing an updated device driver will fix compatibility problems with devices."http://windows.microsoft.com/en-us/windows/what-compatiblity-report-means?ocid=win10_auxapp_ReportCovers_%20compatibility Compatibility report for Windows 10: FAQ - Windows Help read this.

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lkowe
Beginner
3,516 Views

you try to look at the device manager on the display adapter, if you look at the intel driver and other drivers, well make a non-active intel driver, restart, gl

(laurence-indonesia)

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