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Intel UHD Graphic 630 updating error

NSen
Beginner
2,904 Views

HelloI

I am updating driver of my Intel UHD Graphics 630 but after downloading the update when I run that it's showing an error that " This installation package is not supported by this processor type ". process

For my processor and system details, I have attached a screenshot.

So please help me in solving this issue.

If anybody needs more information from my side then please let me know I will provide.

Thanks

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4 Replies
idata
Employee
1,426 Views

Hello, narensen. Thank you very much for taking the time to reach the Intel Communities Team. I will do my best to assist you further.

 

 

Let us try the following:

 

 

1. Download the latest Intel® UHD Graphics drivers in the following link: https://downloadmirror.intel.com/27892/a08/win64_24.20.100.6194.zip https://downloadmirror.intel.com/27892/a08/win64_24.20.100.6194.zip

 

2. Follow the steps provided in the link below to install the drivers:

 

https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

 

 

Let us know how it goes.

 

 

Antony S.
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NSen
Beginner
1,426 Views

Hello

 

Thanks for the information but this is not working as well. when I choose extracted folder for update through device manager it's saying "your driver software is up to date".

I attached the screenshot what I am getting on screen

Please check that and let me know other options to update my driver.

Thanks

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idata
Employee
1,426 Views

Thank you very much for your response, narensen.

 

 

At this point, for us to assist you better, the best option is to establish a remote session.

 

 

I have sent you a private message to discuss some personal information. Please check your inbox.

 

 

 

Antony S.
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idata
Employee
1,426 Views

Hello, narensen.

 

 

I would like to know if you still need assistance. If so, please reply to the private message that I have sent you.

 

 

 

Antony S.
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