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Intel UHD graphics 620 driver leads to blue screen

NIXIE_123
Beginner
‎06-19-2021 02:22 AM
1,111 Views

Hello

Please help me

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LeonWaksman
Super User
‎06-19-2021 05:26 AM
1,082 Views

Hi @NIXIE_123 

Laptop OEM in many case customizes the Intel Graphics Driver. In addition you have very outdated BIOS. On the Download Page for your laptop, I can see that the latest Graphics Driver is 27.20.100.8853 Rev.A.  I suggest that you should uninstall the Intel generic graphics driver 27.20.100.9466. Then using HP utilities, update BIOS and the drivers.

Leon

 

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