Graphics
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Intel graphic control panel wont opening?

gdemi1
Beginner
‎03-20-2019 06:14 PM
1,244 Views

Intel graphic control panel wont opening?i entered the task manager seems work but opening not any app.there are not error code or something.not opening anything

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AlHill
Super User
‎03-20-2019 07:01 PM
768 Views

You provided no information.

 

Download, run, and ATTACH the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then, an Intel support engineer can assist you.

 

Doc

 

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gdemi1
Beginner
‎03-20-2019 10:48 PM
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In response to AlHill
posted a file.
In response to AlHill
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gdemi1
Beginner
‎03-20-2019 10:49 PM
768 Views

help me pls this is intel system utility test result

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Alberto_R_Intel
Employee
‎03-21-2019 09:27 PM
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gdemi1, Thank you for posting in the Intel® Communities Support. We recommend to install the graphics driver provided by the manufacturer of the computer, since that driver was customized by them work with your specific platform. According to the information in the SSU report, the latest graphics driver version provided by Lenovo is already installed in your system, 24.20.100.6292: https://pcsupport.lenovo.com/cr/en/products/laptops-and-netbooks/legion-series/legion-y530-15ich/downloads So, just to let you know, there is a new Intel® generic graphics driver available that includes the Intel® Graphics Command Center, it is version 25.20.100.6618, please try to install it and let us know the results: https://downloadcenter.intel.com/download/28646/Intel-Graphics-Windows-10-DCH-Drivers-with-Intel-Graphics-Command-Center Once the driver provided above gets installed, if the problem persists after that, then please provide a new SSU report so we can verify the details in there. Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
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Alberto_R_Intel
Employee
‎03-26-2019 09:08 PM
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gdemi1, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
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Alberto_R_Intel
Employee
‎03-29-2019 09:16 PM
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gdemi1, If you need further assistance please let us know. Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
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