Intel graphics has stopped working and has recovered

[cnguy19]

hi everyone, my pc started to paralyze and i had no way but have to hold the power button to reset it, help me pls , here's my dxdiag report

[cnguy19]

i havent assumed answer yet, it was a misclick pls help me

[EstebanA_C_Intel]

Hello, tan146:

Have you tried with the graphics drivers below?

The recommendation is to download and install the drivers directly from your OEM's website. Note the generic drivers from Intel® and would not contain any special features added by the manufacturer of your device.

You can test the generic drivers from Intel®; however, be aware of the information added above.

https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

I look forward to your outcome with this.

Regards,

Esteban C