Intel hd graphics issue in games like Fortnite, Valorant, Rocket League, and Need for Speed ​​Paybac

[Bronocs]

Desde que actualicé los controladores de gráficos para mi procesador i5-8265u intel hd graphics 620, el rendimiento en los juegos mejoró enormemente, sin embargo comenzó a notar un congelamiento repentino y muy constante en juegos como Valorant, Rocket League, Fortnite y Need for Speed . Recuperación. Pensé que con la última actualización solucionaría este problema pero lamentablemente no fue así. Estaba analizando este problema y me di cuenta de que en el caso de rocket league, valorant y fortnite hay una similitud y es que usan un motor irreal como motor gráfico y en necesidad de recuperación de velocidad usan un motor similar. Creo que puede resolver este problema si presta más atención a la compatibilidad con motores irreales y motores gráficos similares.Gracias por tu atención

[Bronocs]

English Traduction: Since I updated the graphics drivers for my i5-8265u intel hd graphics 620 processor, the performance in games improved enormously, however I began to notice sudden and very constant freezing in games such as Valorant, Rocket League, Fortnite and Need for Speed ​​Payback. I thought that with the last update it would solve this problem but unfortunately it was not like that. I was analyzing this problem and I realized that in the case of rocket league, valorrant and fortnite there is a similarity and that is that they use an unreal engine as a graphics engine and in need for speed payback they use a similar engine. I think you can solve this problem if you pay more attention to compatibility with unreal engine and similar graphics engines. Thanks for your attention

[Jose_V_Intel]

Hello Bronocs,

Thank you for posting on the Intel Community. 

Based on the information that you provided and in order to better understand your issue please provide the following information: 

• Please provide an Intel® System Support Utility report in .txt format. (make sure to select all the options before the scan)

• Could you please provide screenshots or videos of freezing on the video games mentioned?

• Do freezing issues happen in the oldest versions?

We will be waiting for your answers.

Regards.

Jose V.

Intel® Customer Support Technician

[Jose_V_Intel]

Hi Bronocs,

Were you able to check the previous post?

Let me know if you need more assistance.

Regards.

Jose V.

Intel Customer Support Technician

[Jose_V_Intel]

Hello Bronocs,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards.

Jose V.

Intel Customer Support Technician