Graphics
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Intel uhd 630 graphic driver issue

Bintang01_09
Beginner
1,516 Views

i reinstalled windows 10 clean and when the intel driver enabled it becomes like that, it flickers it leaves trails and sometimes makes the screen just black, my device is 2019 razer blade advanced rz09 0301. The driver from razer website also doesn't fix the problem. need help and sorry for my bad english

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Steven_Intel
Moderator
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Hello Bintang01_09,


Thank you for posting on the Intel® communities.


We are going to work on this issue. As soon as I have an update, I will let you know.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
1,469 Views

Hello Bintang01_09,


In order to better assist you, please download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 


Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
1,433 Views

Were you able to check the previous post?


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
1,394 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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