Iris Xe graphics : why WIN 10 always want old driver to be installed instead of the actual one

[mark1165]

every  few days  my laptop  / WIN 10  tells me  to reboot ,  due to install again the old  version of  intel  iris Xe  graphics   ,  100. xxx. something  ,  allthough  i have already installed the  newest one  , 31.0.101.4644.

I already  set the tick box  on the actual driver installation  for CLEAN INSTALLATION .

Why  does / can this happen ?

How can i stop  this, or delete this old version  ?

[AlHill · Accepted solution]

Install the latest driver.

Then, reboot your machine.

Then, immediately run the wuShowHide utility from microsoft (attached) and block/hide the old update.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[mark1165]

ok,  this old version   30.0.100.9837  was shown as 1 from 2  drivers when running this  tool,  i have selected it to hide  and got a green tick.

Then i hope  this issue is now gone   🙂

Thank you for the fast support  !

[mark1165]

2 days ago   the old version  30.0.100.9837   was again installed  , why  ?

in the wushowhide tool  nothing is displayed  or can be  blocked  actually.

Can i delete  the old version   with the driver store   explorer   ?  If yes  , how do i have to make this,   choose alle files with thta version number and then  click on  delete  /  enforce delete ?

Or how else  can i solve this  sustainable ?

[mark1165]

anyone an idea ?

Can  i delete it with  the driver store explorer  ?

How to do this  ?    Select all lines  with that driver version and  then click on delete driver  ?

[mark1165]

anyone an idea ?

Can  i delete it with  the driver store explorer  ?

How to do this  ?    Select all lines  with that driver version and  then click on delete driver  ?

[AlHill]

Follow my instructions AGAIN, and stop messing with the driver store explorer.  I think you are creating your own problem.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[mark1165]

sry ,  but the wushowhide utility  does not show this driver version any more, but the issue reoccurs still every few weeks

[AlHill]

Then, your dinking around with the driver store explorer has screwed up something.

Since I cannot determine the state of your PC, do a fresh install of windows.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[mark1165]

i did nothing   with  driver store explorer til now, it was a question.   Re install  windows  i  never  will / would do for such a  small issue.

[AlHill]

Ok, it is up to you.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]