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Thank you for posting in the communities. We'd like to ask a couple of questions as well as log files for us to check on the system as well as to better understand what has already been taken as necessary steps and the issue itself.
- Aside from CS2 and Valorant, are there other games experiencing the issue?
- When did the issue occur? We can try to backtrack any updates from the game or driver.
- You may list other troubleshooting that you have taken that were not included on your post.
- Is the issue occurring in Valorant during Mouse movements, animations (Graphics Intensive Activity), or while idling?
- Can you share us a screenshot of your game settings?
- Can you confirm if the following are the exact versions you have already tested?
- Dell Vostro Graphics Driver: Version 31.0.101.4953, A06
- Intel Graphics Driver: Version 31.0.101.5522 WHQL Certified
We'd like to request a System Support Utility Log file so we can see the system configuration as well.
Best regards,
Francis Ryan P.
Intel Customer Support Technician
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Hi yosriiii,
I am just looking for an update regarding the information we requested. Kindly please let me know about this information so we can identify the next steps that need to be taken to solve this issue.
We will wait for your reply.
Best regards,
Jeanette C.
Intel Customer Support Technician
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Hello yosriiii,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Norman S.
Intel Customer Support Engineer

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