Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
All support for Intel NUC 7 - 13 systems has transitioned to ASUS. Read latest update.
20342 Discussions

Is Intel HD Graphics Family 3000 Not compatible with DX11?

ERodr16
Beginner
49,613 Views

I recently bought Crysis 3 which requires a GPU compatible with DX11. I installed the game and everything, when I run it, the game tells me that my GPU is not compatible with DX11. So I run the DXDiag and see that it's running on DX11 but when I go to the Graphics control panel, it tells me it's running on DX 10.1. I've had the laptop search for updates and it tells me that it's already running the latest version. Why is that and how can I update it to DX 11 so the game can recognize it and play?

0 Kudos
3 Replies
AlHill
Super User
30,120 Views

Hd3000, which is discontinued and not supported on Windows 10, only supports DX10.1.

https://www.intel.com/content/www/us/en/support/articles/000005524/graphics-drivers.html?eu-cookie-notice

 

And, if you are running Windows 10, you are using the Microsoft generic driver, which lacks features and performance.

 

Time for you to get a new or newer laptop.

 

Doc

 

0 Kudos
FreakyMood
Beginner
6,328 Views

I am using Intel HD 3000 and I am currently on Windows 11. 1366x768 dx10.1

FreakyMood_0-1673603707910.png

 

0 Kudos
AlHill
Super User
6,324 Views

HD 3000 graphics are not supported on Windows 11.  Also, your processor is not supported by Windows 11.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
Reply