Graphics
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LCD piscando durante o uso

Esdras
Beginner
155 Views

Placa de vídeo Intel 5500 graphics em um notebook Lenovo G50-80. Durante a utilização do notebook o LCD pisca intermitente apesar dos drivers estarem atualizados. Utilizando Windows 10 64 Bits.

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3 Replies
Alberto_R_Intel
Moderator
138 Views

Esdras, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:

Is this a new computer?

Was it working fine before?

When did the issue start?

Did you make any recent hardware/software changes?

Are you using an external monitor?

If that is the case, what is the model of it?

Which video port ate you using to connect the external monitor?

Which specific Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, please check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions please let me know.


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
127 Views

Hello Esdras, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
106 Views

Hello Esdras, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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