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My laptop does not have a brightness sensor, hence, it does not have the "automatic brightness" checkbox in the Windows settings.
Checking on the internet, it might be because of the Intel power saving mode. Indeed, the brightness changes accordingly to the content of the display (if it's a dark scene it gets less bright and vice versa). So I followed this guide: https://www.intel.com/content/www/us/en/support/articles/000039392/graphics/graphics-for-8th-generation-intel-processors.html but my Intel Graphics Control Panel does not have any buttons in the "Power" menu (see attachment). How can I resolve this issue? Thank you in advance.
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Hello Alessandro999
Thank you for posting on the Intel️® communities. Please share with us the following information:
- Drivers tested
- Processor model
- Laptop model
- OS version and build
- Video of the issue
- Intel® System Support Utility (Intel® SSU) results
- Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
Regards,
David G
Intel Customer Support Technician
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Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
David G.
Intel Customer Support Technician
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We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
David G.
Intel Customer Support Technician
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