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Laptop's brightness keeps changing and I cannot find its settings

Alessandro999
Beginner
271 Views

My laptop does not have a brightness sensor, hence, it does not have the "automatic brightness" checkbox in the Windows settings.

Checking on the internet, it might be because of the Intel power saving mode. Indeed, the brightness changes accordingly to the content of the display (if it's a dark scene it gets less bright and vice versa). So I followed this guide: https://www.intel.com/content/www/us/en/support/articles/000039392/graphics/graphics-for-8th-generat... but my Intel Graphics Control Panel does not have any buttons in the "Power" menu (see attachment). How can I resolve this issue? Thank you in advance.

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David_G_Intel
Moderator
244 Views

Hello Alessandro999


Thank you for posting on the Intel️® communities. Please share with us the following information:

  • Drivers tested
  • Processor model
  • Laptop model
  • OS version and build
  • Video of the issue
  • Intel® System Support Utility (Intel® SSU) results 


Regards, 

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
179 Views

Were you able to check the previous post?  

Let us know if you still need assistance.  


Best regards,  

David G.  

Intel Customer Support Technician  


David_G_Intel
Moderator
131 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   


Best regards,  

David G. 

Intel Customer Support Technician  


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