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GAlve5
Beginner
635 Views

Meu monitor está travando, ele é fraco e sua frequência é de 60 hz. Alguém pode me informar o que eu posso fazer ?? Travando muito e nao acho drivers da intel para atualizar.

 
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3 Replies
Wanner_G_Intel
Moderator
49 Views

Hello GAlve5, Thank you for joining this Intel Community. If I understood correctly, your monitor is crashing. As you stated above, this can happen if your system/driver is not up to date. Please share your system configuration: A. Processor / Processor graphics. B. System model / Monitor model C. Operating system. D. If possible, run the Intel® System Support Utility and attach the report to this thread. 1.Download the Intel® System Support Utility and save the application to your system. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91... 2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View. 3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
49 Views

Hello GAlve5, If you have any further questions, we will be glad to help you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
49 Views

Hello GAlve5, If you are still experiencing the issue reported, we will be happy to assist you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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