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Microsoft Surface 2 não atualiza driver gráfico Intel UHD 620.

DArau4
Beginner
‎12-03-2019 05:39 PM
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Estou com um notebook Microsoft Surface Laptop 2. Recebo a mensagem de driver disponível p/atualização, porém ao tentar fazer a atualização pelo assistente de driver Intel, recebo a seguinte mensagem de erro: "O driver sendo instalado não está validado para este computador." Já segui todas as orientações pra tentar resolver o problema.

Seguem alguns dados:

Grafico Intel Driver Windows 10DCH

Versão mais recente: x.x.x.7463 Versão instalada: x.x.x.6471

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AlHill
Super User
‎12-03-2019 05:43 PM
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IDSA is for Intel products, not the Microsoft Surface. Use the driver(s) provided by Microsoft for THEIR device. Contact Microsoft for support of their device.

 

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Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

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