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Windows 10 (prepping to upgrade to Win11) – have a missing driver preventing the upgrade
System hardware
- Intel Core I9-14900K, 36MB Cache, LGA1700
- MSI Mag Z790 Tomahawk Wifi motherboard
- Nvidia Geforce RTX 4600 video
Device Manager – Other Devices – Base System Device
- Hardware ID PCI\VEN_8086&DEV_A74F&CC_0880
- Intel GNA Scoring Accelerator module
Intel Driver & Support Assistant
Your Intel drivers and software are up to date
Searched Intel website, but find no specific driver for this
Searched internet and third-party sites offer to provide the driver, but I don't know if they can be trusted.
Help please.
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Hello xsv,
Thank you for posting in the Intel® Communities Support.
Please be advised that the Intel GNA Scoring Accelerator is a chipset driver of your MSI MAG Z790 TOMAHAWK WIFI.
Please install the Intel GNA Scoring Accelerator driver from your motherboard manufacturer's website: https://www.msi.com/Motherboard/MAG-Z790-TOMAHAWK-WIFI/support#driver
You may also contact MSI as well if you require further assistance for installing the driver.
Best regards,
Jay B.
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Hello xsv,
Thank you for posting in the Intel® Communities Support.
Please be advised that the Intel GNA Scoring Accelerator is a chipset driver of your MSI MAG Z790 TOMAHAWK WIFI.
Please install the Intel GNA Scoring Accelerator driver from your motherboard manufacturer's website: https://www.msi.com/Motherboard/MAG-Z790-TOMAHAWK-WIFI/support#driver
You may also contact MSI as well if you require further assistance for installing the driver.
Best regards,
Jay B.
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Hi JayB_Intel,
After googling for couple days I've seen some solutions here and microsoft forums. I am writing you just hoping that you could help me with a similar issue.
On Windows 10.
System Hardware;
Motherboard: MSI PRO Z790-P WIFI DDR4
CPU: i5 12600K
GPU: NVIDIA 3070
Missing 2 drivers mentioned below;
1.Device Manager – Other Devices – Base System Device
- Hardware ID PCI\VEN_8086&DEV_464F&SUBSYS_7E061462&REV_02. Events tab; "Device (PCI\VEN_8086&DEV_464F&SUBSYS_7E061462&REV_02\3&11583659&0&40) requires further installation."
2. Device Manager – Other Devices – Unknown Device
- Hardware ID ACPI\VEN_INTC&DEV_1085. Events tab; "Device (ACPI\INTC1085\2&daba3ff&0) requires further installation."
Thanks in advance.
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Hello xsv,
Thank you for the update. We are glad that that your concern has been addressed. Since the thread is now solved, we will proceed to close it. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Jay B.