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Most recent Intel Arc driver giving me a black screen on Windows start up

Stefos
Beginner
1,026 Views

Update:

I have disabled the most recent Intel Arc driver as it has given me a very difficult time and am only using my Nvidia card driver with no issues.

 

Intel, Please help me run this Arc driver!!!!

 

Hi,

 

I just overwrote my most recent Intel UHD Arc driver to the most recent one.

 

I am having a black screen on Windows start up however and have changed no BIOS or Windows settings.

 

I would appreciate help

 

Thanks,

Stefos

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Stefos
Beginner
849 Views

Update:

When I rolled back to my old driver, I had no issues whatsoever.

 

My current Windows OS is:  Windows 11 Pro 23H2   Build: 22631.4037

 

 

I am not using a Windows Insider Build of Windows.

 

I have to restart my pc and must press CTRL + ALT + DELETE to get to the Windows screen and I'm able to get to my desktop ONLY INTERMITTENTLY.

 

The Black screen still persists

 

Stefos

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VARADHARAJAN
Valued Contributor II
962 Views

@Stefos 

Are you using a laptop or desktop?, If desktop means, set  Primary display output as auto in bios

If a hybrid graphics  laptop means, setting Nvidia primary 

 

 

Varadharajan K

 

 

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Stefos
Beginner
949 Views

UPDATE:

 

I went into my Alienware M18 R1 and there was no option to choose between the Nvidia card and Intel UHD.

 

Stefos

 

Namaskaram ji,

I'm using a laptop.

Intel UHD driver.

Where in BIOS do I change this?

Thank you,
Stefos

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VARADHARAJAN
Valued Contributor II
918 Views

@Stefos 

Sorry then your laptop , changing has been blocked in bios. 

Only few models , able to change it.

 

 

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