Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
18014 Discussions

My intel HD 630 have freeze problem?

AAdon
Beginner
323 Views

Hello there,

My laptop is RoG(GL503vd) intel HD 630

the problem is between disk usage 100% or GPU 100%

my laptop did freeze alot when https://9apps.cam/ i play games(total freeze= i can't even move my cursor for short time) or when i watch videos or open websites.https://snaptube.cam/

 

i fixed this problem by intel help around 1 or 2 years ago.But, i reinstalled my windows 1 week ago because it attacked by virus and then this freeze happened again.

 

i searched some solution and then i found the same solution that intel gave me 2 years ago(image below) but i can't download the drive anymore

can someone help me?

 

0 Kudos
1 Reply
LeonWaksman
Super User
275 Views

1. If you want more help, please download the Intel System Support Utility (SSU). Run the SSU scan and save the results. The .txt file with the results please attach to your post (use "paperclip", below the left bottom corner).

 

Leon

Reply