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My intel HD 630 have freeze problem?

AAdon
Beginner
‎06-06-2020 08:50 AM
544 Views

Hello there,

My laptop is RoG(GL503vd) intel HD 630

the problem is between disk usage 100% or GPU 100%

my laptop did freeze alot when https://9apps.cam/ i play games(total freeze= i can't even move my cursor for short time) or when i watch videos or open websites.https://snaptube.cam/

 

i fixed this problem by intel help around 1 or 2 years ago.But, i reinstalled my windows 1 week ago because it attacked by virus and then this freeze happened again.

 

i searched some solution and then i found the same solution that intel gave me 2 years ago(image below) but i can't download the drive anymore

can someone help me?

 

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LeonWaksman
Super User
‎06-06-2020 09:56 AM
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1. If you want more help, please download the Intel System Support Utility (SSU). Run the SSU scan and save the results. The .txt file with the results please attach to your post (use "paperclip", below the left bottom corner).

 

Leon

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