My post was not listed so chose Graphics. Intel Driver Support & Assistance will not show up in start menu.

[DLync11]

It was showing up 6/27/19 but not today. I have not done anything to computer. I have Desktop with Windows 10 1809. I have tried reinstalling and still will not show up in start menu. It does show up in quick launch. How can I correct this?

[Abigail_G_Intel]

Hello DLync11,

Thank you for posting on the Intel Communities.

Please test performing the uninstall steps using the uninstaller tool:

•   Uninstall the existing Intel® DSA tool in the system with the Uninstaller tool. 

•   Download and install the latest Intel® DSA version from here

•  Double-click "Intel® Driver & Support Assistant Installer.exe" to run the setup program

•   Read and agree to the license terms and conditions

•   Select "Install"

•   Click the "Launch" button.

The tray icon starts and automatically opens the default browser.

If the issue persists, please provide the following information:

• Please run the Intel® System Support Utility to have the details about the drivers installed: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

1. Click the menu where it says summary to change to Detailed View. 
2. To save your scan, click Next and click Save. You can save the file to any accessible location on your computer. 
3. Please attach the document into the next post. 

Best Regards, 

Abigail G 

Intel Customer Support Technician

Under Contract to Intel Corporation. 

[Abigail_G_Intel]

Hello DLync11,

Were you able to perform the steps provided in my previous post?

Please let me know if you need further assistance.

Best Regards, 

Abigail G 

Intel Customer Support Technician

Under Contract to Intel Corporation. 

[Abigail_G_Intel]

Hello DLync11,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please post a new question.

Best Regards, 

Abigail G 

Intel Customer Support Technician

Under Contract to Intel Corporation.