Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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New Graphic Driver will not install

LYun2
Beginner
2,086 Views

I have 2nd generation laptop graphic driver 3000/2000.

New version is 15..... but whenever I try to install version, it keep saying that it's installing version 9.. (the version that is already installed).

Why is that happening? and is there a solution to this?

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Jose_H_Intel1
Employee
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The version of the file you downloaded is the package version (15.# .# .# ) while the first numbers on the version you have installed vary depending on the operating system and DirectX* support. You should have the latest version if the last four digits are the same.

http://www.intel.com/support/graphics/sb/CS-020667.htm Graphics Drivers — Understanding The Intel® Graphics Driver Version Number

Jose_H_Intel1
Employee
897 Views

Please let me know if you need further assistance with the driver installation or clarification on the explanation above.

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